Help Desk (Non-OES)

If you need help getting your tablet and sensor on and collecting data, assistance installing a download, or general information on your account or system, schedule a time that fits your schedule.

Sign Up for a Tech Support Session:

To sign up for a Diagnostic Remote Tech Support Session, Non-OES Members need to fill out the form on this page. Make sure to choose "Remote Diagnostic Technical Support" from the service options. 

If you're having difficulties, please the Remote Tech Support Online Scheduler page to set up an appointment.

Rates

Remote Diagnostic Technical Support: $75/hour 

OES Members, please visit the Technical Help Desk to schedule your FREE appointment.